I am not sure which shelving component I need. Can you help?
Yes. Please send us a clear photograph of the shelving, the overall height, width and depth, the component you want
I am not sure which shelving component I need. Can you help? Read More »
Find answers to common questions about ordering from Shelving Store online. This section covers checkout, payments, delivery, collections, order updates and other practical information to help you place and manage your shelving order with confidence.
Yes. Please send us a clear photograph of the shelving, the overall height, width and depth, the component you want
I am not sure which shelving component I need. Can you help? Read More »
Delivery is calculated according to factors such as destination, product weight and dimensions, the number of parcels or consignments, and
How much does delivery cost? Read More »
Yes. Many shelving systems are modular and individual components such as uprights, shelves, brackets, beams, decking and accessories can be
Can I order spare parts instead of a complete shelving unit? Read More »
Yes, collection is available for qualifying orders. In-stock collection orders are generally prepared within the timeframe stated in our current
Can I collect my order? Read More »
If you have a firm deadline, please contact us before placing your order. Product lead times and transport times can
I need my shelving urgently. Can you guarantee a delivery date? Read More »
Not necessarily. A product lead time normally refers to the time required for stock preparation, manufacturing or processing before dispatch.
Does a product lead time include delivery time? Read More »
Tracking availability depends on the delivery method and carrier used. Where tracking information is available, it will be provided or
Can I track my order? Read More »
Lead times vary depending on the product, stock availability and whether manufacturing or powder coating is required.The lead time shown
How long will my order take? Read More »
Yes. Where products have different availability or lead times, Shelving Store may dispatch them in separate consignments. This can prevent
Can different products in my order arrive separately? Read More »
Yes. Shelving Store delivers within the Republic of South Africa. Delivery charges depend on the products ordered, their weight and
Do you deliver throughout South Africa? Read More »