SAFETY - ss_category_featured_scroll category
Safety
Racking Safety Guide – South Africa
Download our practical South African Racking Safety Guide for warehouse owners, managers, safety teams and operations staff.
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2026 Racking Safety Guidance for South African Warehouses
Industry article summarising SEMA’s 2026 rack safety guidance for a South African warehouse context.
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Warehouse Racking Regulations in South Africa | Shelving Store
South Africa does not have one dedicated warehouse-racking regulator. However, employers still have important safety duties under occupational health and safety legislation. Learn how the OHS…
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PRODUCT GUIDES - ss_category_featured_scroll category
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Shelving Store News
Racking Safety Guide – South Africa
Easy Shelving & Storage
2026 Racking Safety Guidance for South African Warehouses
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FEQUENTLY ASKED QUESTIONS - ss_category_featured_scroll category
Product & Industry Questions
How should I measure my space before ordering shelving?
Measure the available width and height, required shelf depth, doorways and access points, obstacles such as electrical boards or pipes, and the aisles or working space…
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What is an Add-On Bay?
An Add-On Bay connects to a Starter Bay or another Add-On Bay and shares the adjoining upright or frame with the previous bay. For example, a…
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Can I add extra shelves later?
In most modular systems, yes. Additional shelves, brackets, beams or decking can normally be purchased separately provided they are compatible with the existing shelving system and…
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What is a Starter Bay?
A Starter Bay is the first shelving or racking bay in a row. It contains the upright supports or frames required for the bay to stand…
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Can shelving levels be adjusted?
Most of our shelving systems provide some form of shelf-level adjustment. The method varies by system: some use slots and brackets, some use beams and clips,…
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What is a shelving bay?
A bay is one complete section of shelving or racking between its upright supports. Several bays can be connected together to create a continuous row.Depending on…
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What is Wall Band Shelving?
Wall Band Shelving is an adjustable wall-mounted shelving system using vertical uprights, brackets and shelves. It is also commonly called Twin Slot Shelving or Double Slotted…
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What does UDL mean?
UDL stands for Uniformly Distributed Load. It tells you how much weight a shelf or racking level can support when that weight is spread evenly across…
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Can I use hooks instead of shelves on Gondola Shelving?
Yes. Gondola systems can accommodate a variety of compatible merchandising accessories, including shelves, peg hooks, utility bars, baskets and other display components. Related: Gondola Shelving
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Can Gondola Shelving be expanded later?
Yes. Gondola Shelving is modular. Start with a Starter Bay and extend the row using compatible Add-On Bays. Shelves and accessories can also be repositioned as…
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How wide is a standard Gondola Shelving bay?
Many of our standard Gondola Shelving configurations use 914mm-wide bays. Different heights and shelf depths are available, so always check the individual product specification before ordering.…
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What is the difference between single-sided and double-sided Gondola Shelving?
Single-sided Gondola Shelving is normally positioned against a wall or around the perimeter of a store. Double-sided Gondola Shelving displays products on both sides and is…
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What is Gondola Shelving?
Gondola Shelving is a modular retail shelving system commonly used in supermarkets, pharmacies, hardware stores, convenience stores and other retail environments.It can accommodate shelves, hooks, baskets…
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What is Boltless Shelving?
Boltless Shelving is a modular steel shelving system designed for quick assembly without traditional nuts and bolts. Components clip together to create a strong shelving unit,…
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Can I order shelving in different colours?
Some shelving ranges are available in different powder-coated colours. Availability depends on the product and quantity ordered, and special colours may have different lead times or…
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What shelving is best for a garage or workshop?
Boltless Shelving, Nut & Bolt Shelving, MAX Shelving and Wall Band Shelving can all work well in garages and workshops. The best option depends on the…
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What is the difference between powder-coated and galvanised shelving?
Powder coating provides a durable coloured finish and is commonly used in offices, retail spaces, storerooms and warehouses. Galvanised steel has a protective zinc coating that…
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What shelving is best for a storeroom?
The best system depends mainly on the size and weight of the products being stored. Boltless Shelving or Nut & Bolt Shelving may suit lighter general…
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Does shelving have to be fixed to the floor or wall?
It depends on the shelving or racking system, its height, configuration, application and location. Wall-mounted systems must be securely fixed to a suitable wall, while some…
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How do I know what shelving system I need?
Consider what you want to store, the approximate weight per shelf, product or box dimensions, available floor and wall space, shelf depth, shelving height and whether…
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Do you provide shelving assembly instructions?
Yes. Assembly guides are available for a number of our shelving and racking systems.Visit our PDF Downloads page for brochures, assembly instructions and other useful documents.
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What is the difference between shelving and racking?
Shelving is generally intended for smaller or lighter products that are loaded and removed by hand. Racking is designed for larger or heavier loads and uses…
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Can Shelving Store help me plan my shelving layout?
Yes. You can also use StorageFlow, our shelving layout planning tool, to create a room layout and position shelving units before ordering.Open StorageFlow.
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Can I add more bays to my shelving later?
Yes. One of the main advantages of modular shelving is that a row can normally be extended later by adding compatible Add-On Bays.When planning the initial…
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How much aisle space should I leave between shelving rows?
There is no single aisle width that suits every installation. Consider customer traffic, trolleys, stock picking, material-handling equipment and emergency access.For retail layouts, see our Retail…
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Can I use an Add-On Bay on its own?
Generally, no. An Add-On Bay is designed to share an upright or frame with the adjoining bay. If you need a single stand-alone shelving unit, choose…
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Do you offer an installation service?
Installation may be available depending on the product, project size and location. Installation requirements and quotations are handled separately from standard online product purchases.See our Installation…
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What does flat-pack mean?
Flat-pack means the shelving is supplied unassembled. Components are packed separately for easier transport and are assembled at the destination. Related: Assembly Instructions
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FEQUENTLY ASKED QUESTIONS - ss_category_featured_scroll category
Online Store & Order Questions
Can I return an item?
Eligible items may be returned subject to the Shelving Store Returns Policy. Products generally need to be unused, in their original condition and packaging, and suitable…
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Can I cancel my order?
Cancellation depends on the order status and the type of goods ordered. Standard products and custom or special-order products may be treated differently.Please contact us as…
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Can I change my order after placing it?
Contact us as soon as possible if you need to change an order. Whether a change can be made depends on the order status and whether…
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When is my online order confirmed?
After placing an online order, you first receive an acknowledgement confirming that the order was received. The order is formally accepted when Shelving Store issues the…
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Can I request a quotation instead of ordering online?
Yes. For larger quantities, specialised configurations or complete shelving projects, contact Shelving Store with your requirements and we can assist with a quotation.Dimensions, quantities, photographs, drawings…
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Can I place an order online?
Yes. Products available through our online store can be added to your basket and ordered directly through shelvingstore.co.za.For larger projects or more complicated layouts, you are…
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How can I contact Shelving Store if my question is not answered here?
You can contact us on 087 630 1800 or email info@shelvingstore.co.za.We can assist with product selection, layouts, compatibility questions, quotations, delivery queries and larger shelving or…
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Why does my order show more than one shipment?
Some orders contain products with different stock locations, lead times, sizes or shipping requirements. In these cases, the order may be divided into separate shipments so…
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Where can I download product brochures and assembly instructions?
Brochures, product information and assembly instructions for many Shelving Store products are available in our PDF Downloads section.View Product Brochures & Assembly Guides.
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Do you offer free delivery?
Yes, free delivery is available on qualifying orders of {{FREE SHIPPING VALUE}} or more, subject to the current delivery-zone and product exclusions.Bulky, heavy, oversized or otherwise…
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I am not sure which shelving component I need. Can you help?
Yes. Please send us a clear photograph of the shelving, the overall height, width and depth, the component you want to replace or add, any product…
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How much does delivery cost?
Delivery is calculated according to factors such as destination, product weight and dimensions, the number of parcels or consignments, and whether the goods are bulky or…
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Can I order spare parts instead of a complete shelving unit?
Yes. Many shelving systems are modular and individual components such as uprights, shelves, brackets, beams, decking and accessories can be purchased separately.If you are unsure whether…
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Can I collect my order?
Yes, collection is available for qualifying orders. In-stock collection orders are generally prepared within the timeframe stated in our current shipping policy.Please wait for confirmation that…
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I need my shelving urgently. Can you guarantee a delivery date?
If you have a firm deadline, please contact us before placing your order. Product lead times and transport times can vary, particularly for manufactured, powder-coated, oversized…
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Does a product lead time include delivery time?
Not necessarily. A product lead time normally refers to the time required for stock preparation, manufacturing or processing before dispatch. Delivery transit time may then need…
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Can I track my order?
Tracking availability depends on the delivery method and carrier used. Where tracking information is available, it will be provided or can be requested after dispatch.For an…
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How long will my order take?
Lead times vary depending on the product, stock availability and whether manufacturing or powder coating is required.The lead time shown for a product should be considered…
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Can different products in my order arrive separately?
Yes. Where products have different availability or lead times, Shelving Store may dispatch them in separate consignments. This can prevent ready items from being delayed while…
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Do you deliver throughout South Africa?
Yes. Shelving Store delivers within the Republic of South Africa. Delivery charges depend on the products ordered, their weight and dimensions, and the delivery destination.We currently…
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What happens if something is missing from my order?
Contact us with your order number and details of the missing component. Shelving and racking products often consist of multiple components, and larger orders may arrive…
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What happens if my order arrives damaged?
Inspect your order as soon as possible after delivery. If an item is damaged or the incorrect product has been supplied, contact Shelving Store promptly with…
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How long do I have to request a return?
For eligible products, a return request should be submitted within 14 calendar days of receiving the order, subject to the requirements in our Returns & Refund…
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